Consumer expectations for healthcare options and convenience changed drastically during the COVID19 pandemic and the rise of telehealth has transformed the way we deliver services. As a healthcare provider in private practice, mastering the art of telehealth is not just a necessity—it’s an opportunity to expand your reach and provide convenient care. In this blueprint, we’ll explore the intricacies of telehealth, share personal anecdotes, and provide a roadmap for seamlessly integrating it into your private practice.
1. Understanding the Telehealth Landscape
Telehealth is more than just a technological advancement; it’s a paradigm shift in healthcare delivery. Reflecting on my journey, I recall the apprehension when first venturing into telehealth. However, the positive impact on patient accessibility and satisfaction became evident early on.
2. Navigating the Technical Landscape
Telehealth success hinges on a smooth technical experience. Personal anecdotes can illustrate the learning curve. I remember a provider who initially struggled with using a telehealth platform but, through personalized guidance and training, they became comfortable and competent with the technology. It is important to remember that telehealth is considered a clinical specialty and check your state laws about telehealth practice requirements as many states and professional associations’ ethical codes require additional professional training and continuing education before implementing into your practice.
3. Tailoring Your Consent to Virtual Care
Virtual care requires a separate telehealth consents. Most states require this specific consent before starting services in addition to the general consent to treatment. The Health & Human Services department offers some tips to obtaining informed consent. Visit the linked page for more details of what should be included in your telehealth consent but make sure to double check with your state telehealth consent requirements.
4. Adhering to Privacy and Security Protocols
Patient confidentiality is non-negotiable. Make sure that your telehealth software is HIPAA complaint and review with patients how they can increase privacy of their sessions by making sure that they are in a private location. Share the measures you’ve taken to ensure privacy during telehealth consultations. Transparency about security protocols builds confidence in both existing and potential clients.
5. Telehealth Documentation Behavioral Health Requirements
Besides consent to treatment and consent to telehealth treatment that outlines pros and cons, emergency procedures, back up plans for technology failure, there are other details required in individual progress notes. Check with your state licensing board for the specific requirements that apply to you. For example, the state of Arizona Board of Behavioral Health Examiners requires clinicians document to include the mode of session and verification of the clients physical location during the session.
Conclusion: Telehealth as a Cornerstone of Your Practice
Mastering the art of telehealth is not just about embracing technology; it’s about creating a seamless, patient-centered experience. By obtaining continuing education and tailoring your approach to virtual care, you have the tools to make telehealth a cornerstone of your private practice.
Written by ChatGPT & Reviewed by Clinical Psychologist: Yoendry Torres, Psy.D.
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