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Network. Get Referrals. Thrive. Choose $34.95/Month (Billed Monthly), $29.95/Month ($359.40 Billed Annually)

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Privacy Policy

Effective Date: 3-19-2019
Last Updated: 12-13-2024

Sana Network (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy outlines the types of information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. Information is collected in the following ways:

1.1 Information You Provide to Us

When you post or comment: Name, email address, and any content you post or comment on articles, blog posts, or forums.
When you contact a provider: Name and email address when you email a provider listed in our directory or refer a provider to a friend. Note: We do not read or retain the content of your email.
When you purchase services or register: Payment information (processed securely via third-party payment processors), name, email address, professional qualifications, certifications, and other directory profile information.

1.2 Information Collected Automatically

Cookies: We use cookies to enhance user experience and deliver personalized content. Cookies may store information such as your browser type, preferences, and browsing activity. You can manage or disable cookies through your browser settings, but some website features may be limited.
Analytics Data: Aggregated data such as pages visited, time spent on the Website, and browser information to analyze trends and improve functionality.

1.3 Information from Third Parties

Marketing Lists: We may obtain lists of potential customers from reputable third-party marketing providers. These lists may include your name and contact details.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide the services you request, including directory listings, blog features, and marketing communications.
To process transactions securely through third-party payment processors.
To improve our Website and services through analytics and user feedback.
To send marketing materials about products and services you may find valuable.
To ensure compliance with applicable laws and regulations.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may share information in the following circumstances:

3.1 Service Providers

We share data with trusted third-party service providers to perform functions such as payment processing, email marketing, and website analytics. These providers are contractually obligated to protect your information.

3.2 Legal Obligations

We may disclose information if required by law, subpoena, or legal process, or if we have a good-faith belief that disclosure is necessary to:

Protect the rights, property, or safety of Sana Network, its users, or the public.
Comply with applicable laws or government requests.

3.3 Aggregated Data

Non-personally identifiable data (e.g., analytics, trends) may be shared with third parties for marketing, advertising, or other uses.

4. Your Choices

You have the following rights regarding your personal information:

4.1 Opt-Out of Marketing

You may opt out of receiving marketing communications from us by clicking the “unsubscribe” link in emails or by contacting us at contact@SanaNetwork.com.

4.2 Access and Update Information

You may request access to or correction of your personal information by contacting us at contact@SanaNetwork.com.

4.3 Do Not Track Signals

Our Website does not respond to Do Not Track (DNT) signals.

5. Security

We implement industry-standard measures to protect your personal information from unauthorized access, use, or disclosure. However, no online platform can guarantee absolute security. By using our Website, you acknowledge and accept this risk.

6. Third-Party Links and Services

Our Website may contain links to third-party websites or services. Sana Network is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any information.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your information by contacting us, subject to our legal and business retention requirements.

8. International Users

If you access our Website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from your jurisdiction. By using our Website, you consent to this transfer.

9. Children’s Privacy

Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. Amendments to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the Website. Continued use of the Website constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
Email: contact@SanaNetwork.com
Address: 5669 N Oracle Rd, suite 2105, Tucson, AZ 85704

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Refund Policy

Effective Date: 3-19-2019
Last Updated: 12-13-2024

At Sana Network, LLC (“Sana Network,” “we,” “our,” or “us”), we strive to provide exceptional value through our memberships, advertising opportunities, and sponsorships. This Refund Policy outlines the terms and conditions under which refunds may be issued. By purchasing any of our products or services, you agree to this Refund Policy.

1. Membership Refunds

1.1 Eligibility for Refunds:

Membership refunds are only available for requests made within 30 days of the initial purchase date.
To be eligible for a refund, you must provide written notice to contact@sananetwork.com within the 30-day refund period, including your purchase receipt and reason for the refund request.

1.2 Exclusions:

No refunds will be issued after the 30-day period has elapsed, regardless of membership usage.
Renewals, upgrades, or downgrades of memberships are non-refundable.
Refunds are not provided for dissatisfaction with features or services that were clearly outlined at the time of purchase.

2. Advertising Refunds

2.1 Eligibility for Refunds:

Advertising refunds may be issued for cancellations made at least 72 hours before the scheduled posting of advertisements.
Requests must be submitted in writing to contact@sananetwork.com, including your advertisement details and proof of payment.

2.2 Exclusions:

Refunds are not available for requests made within 72 hours of the scheduled posting.
Once the advertisement has been posted, no refunds will be issued under any circumstances.

3. Sponsorship Refunds

3.1 Eligibility for Refunds:

Sponsorship refunds may be issued for cancellations made at least 72 hours before the associated Sana Network event.
Requests must be submitted in writing to contact@sananetwork.com, including details of the sponsorship and proof of payment.

3.2 Exclusions:

Refunds are not available for requests made within 72 hours of the event.
Once the event has occurred, no refunds will be issued.

4. Non-Refundable Items and Services

The following items and services are non-refundable under any circumstances:

Administrative fees, including setup or customization fees associated with memberships or advertising.
Any third-party services or fees paid through Sana Network.
Promotional offers, discounts, or limited-time trials.

5. General Conditions

5.1 Refund Processing:

Approved refunds will be processed within 14 business days of the refund request being approved. Refunds will be issued to the original payment method.
Sana Network is not responsible for delays caused by your payment provider or financial institution.

5.2 Fraudulent Claims:

Refund requests suspected of being fraudulent or abusive may result in the suspension or termination of your account and denial of the refund request.

5.3 Chargebacks:

Attempting to bypass this Refund Policy through a chargeback with your payment provider is considered a violation of our terms. Such actions may result in the immediate termination of your account, and we reserve the right to dispute the chargeback.

6. Exceptions

In rare cases, exceptions to this Refund Policy may be granted at Sana Network’s sole discretion, such as for technical issues or errors caused by our systems. All exceptions must be approved in writing by Sana Network.

7. Need Help?

For questions related to refunds or this Refund Policy, please contact us:
Email: contact@sananetwork.com
Address: 5669 N Oracle Rd, suite 2105, Tucson, AZ 85704

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